Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
We have a duty to meet the eligible needs of carers who are providing necessary care and support for an adult.
A carer will have eligible needs if they meet all of the following:
We will carry out a carer assessment with you. This will let us decide if you should have help from us to support your needs as a carer.
We will tell you about our decision and let you know the reasons to explain what we have decided.
If you have eligible needs, and want our help to meet them, then we will discuss your support plan with you.
Your support plan contains:
We will always tell you about the support available in the community to help you. This could be help from local charities or voluntary organisations for example.
Your needs are considered under the assessment framework for children and families if you care for a disabled child. If you want a separate carer assessment, you can have one.