Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
Home care can help you continue to live independently and safely in your own home.
When you speak to us, we will advise you on whether we can help. If we are not, we will tell you how to get more information about services in your area.
Social care services may need to carry out a home assessment.
If you find it difficult in your home, it may be possible to have it adapted. You could also use telecare, a system that uses technology to help vulnerable people at home. Alarms are also available.
Our social care support section explains some of the options available to help you. If you have more substantial care needs, moving into social care housing may be an option.
Use the free AskSARA online self-assessment tool to look into ways of helping yourself with daily activities in your own home. This is an alternative option to contacting us directly.
You will have to pay for some social care services in the community but others may be free or at a reduced level, depending on your financial circumstances.
The amount you have to pay is determined through a financial assessment.