Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
Housing Benefit can help you pay your rent if you are unemployed, on a low income or claiming benefits. Discretionary Housing Payments may also be available for those needing extra help with their housing costs.
You can only claim Housing Benefit if you meet one or more of the following criteria:
If you do not meet the criteria for Housing Benefit, you will need to claim Universal Credit instead. Find out how to apply for Universal Credit.
Housing Benefit is means-tested to decide how much you get. We will take into account how much income you and your partner receive, if you have any savings and whether you have any spare rooms. You will not be able to claim Housing Benefit if you hold capital over £16,000.
You will get help with all or part of your rent depending on your circumstances.
You can also find out about benefit overpayments and Discretionary Housing Payments by selecting your area below.