Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
Make payments, request service changes, accept a waste transfer note or buy waste sacks, for current commercial waste customers in the Scarborough, Richmondshire and Hambleton area.
Make a change to your contract using the change in service form.
You can:
Report a problem with your commercial waste service, such as:
Report a problem with your commercial waste service
Pay your invoice online
You can also pay by Direct Debit
Buy general waste and recycling sacks if:
Once purchased, sacks are collected for up to 12 months on the designated collection day for the business property. You can read our annual sack collection terms and conditions here.
Minimum order is 60 sacks a year and delivery is within 7 working days.
If you have issues with seagulls, you can purchase a seagull proof outer sack online here. For further information on gull issues, please visit our seagull webpage here.
Order commercial waste sacks online
For removal of non-hazardous waste from your premises you need a waste transfer note. This note covers the storage of waste on premises as well as its safe collection and disposal.
To fulfil your legal duties, you must complete the waste transfer note online or return a signed copy by post. Read our full commercial waste terms and conditions here.
Complete your waste transfer note online
Or return a signed copy by post to:
Commercial Services
Town Hall
St. Nicholas Street
Scarborough
YO11 2HG
Our terms and conditions still apply should you not return our waste transfer note.