Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
You can complain to the information commissioner if you have problems accessing information stored about your child.
You can complain to the Information Commissioner if you have problems accessing school records, minutes of governors’ meetings, school policies or other public documents, or if you believe your child's or young person's records have been disclosed unlawfully, are incorrect or out of date.
You should first use the school or council complaints procedure. There are different timescales for schools to reply to your requests.
Freedom of information and data protection complaints can be reported via the Information Commissioner's Office (ICO) report a concern page.