Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
What to do if you are unhappy with the way the local authority is dealing with your child’s special educational needs.
Local authorities no longer have a role in general complaints about a school or educational institution, although they do still hear curriculum complaints. If you are complaining about council services (including complaints about assessment), you can submit a complaint online. You must complain to the council before taking the complaint further.