Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
Excessive noise from commercial premises can cause noise disturbance. Find out how to reduce noise nuisance and report a problem.
We will investigate complaints about businesses such as shops, factories and warehouses.
Ventilation, air extraction and air-conditioning systems can be a noise nuisance to neighbours, particularly extractor units at catering businesses such as restaurants and take-aways, but may also include extraction systems from a production plant at other commercial premises. Business may require planning permission to install ventilation, air extraction or air-conditioning systems and we will refer these to the Planning Department.
In the first instance, we advise that you approach the business directly to see if a resolution can be found and to give them an opportunity to address the issues and allow you to reach a compromise. Where this is not possible or it is ineffective contact us, and we will investigate.
Contact the Environmental Health Team.