Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
North Yorkshire Council has a duty to investigate noise complaints made by residents and businesses. Find out more about how to make a noise complaint.
We will investigate complaints of noise nuisance related to:
We can't investigate:
You can contact North Yorkshire Police about disturbances in the street due to anti-social behaviour.
You should complain about aircraft noise direct to the relevant airport or complain about aircraft noise to the Civil Aviation Authority.
We can't investigate traffic noise as it is exempt from statutory nuisance and there aren't noise limits on roads. Find out more about traffic noise on the Gov.uk website.
There is a code of practice for ice-cream vans which provides guidance on minimising the noise from ice cream van chimes, the main points of which are:
Do not sound chimes:
More information is available on the Gov.uk website here.
Contact us to report a noise problem.