Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
Minimum energy efficiency standards regulations were introduced by the Government on 1 April 2018.
The Government has issued guidance detailing landlord responsibilities and how to register an exemption. You can read this guidance on the Government website.
Our minimum energy efficiency standards policy (pdf / 816 KB) also offers more information.
For further advice and support, please contact us.
An energy performance certificate details how to make the property more energy efficient.
Currently, privately rented properties must achieve a certificate rating of E as a minimum. Landlords are prevented by law from renting out a property with a rating of F or G. This applies to new and existing tenancies.
You can find information on finding an energy performance certificate assessor on the Government website.
You can also find your certificate rating on the Government website.