Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
This privacy notice is designed to help you understand how and why North Yorkshire Council, processes your personal data. This notice should be read in conjunction with our corporate privacy notice.
North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK general data protection regulation (UK GDPR). Scarborough Spa and Whitby pavilion is an entertainment and conferencing venue which offers a variety of services including banqueting, business events, room hire, weddings, cinema and theatre.
The council has appointed Veritau to be its data protection officer. Their contact details are:
Information Governance Office
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
Email: infogov@northyorks.gov.uk
Tel: 01904 552848
The personal data we collect from you can include:
If you are using a mobile device and shopping with us online or browsing our website, we may collect:
Also, if your electronic device has Wi-Fi enabled or you connect to the venue’s Wi-Fi, we may collect your MAC address and location data whilst you are within our venues or immediately within its perimeters.
Cookies are used on our websites and our mobile apps.
Our websites may contain links to other third-party websites that are not operated by the Council. The Council is not responsible for the content, security, or privacy practices of those third-party websites. Please view the privacy and cookie policies displayed on those third-party websites.
We collect your personal information for the following reasons:
Where you have requested, we will provide you with marketing material via SMS, post and email that may be of interest to you. This may include information about our campaign activities, and promotions.
We rely on your consent to send direct SMS, postal and email marketing messages. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your marketing preferences at any time by contacting us via email or in writing.
You obtain information your personal information:
We may need to pass your information to third parties who provide a service on our behalf under the council’s instruction.
Where you have uploaded product reviews, comments or content to our websites or services and made them publicly visible, we may link to, publish, or publicise these materials elsewhere including in our own advertisements.
Data held |
Retention period |
---|---|
Hard copy correspondence |
1 Year |
Service requests |
1 Year |
E-marketing data base and newsletters |
Until requested to be removed by the data subject |
Social media competitions |
1 Year |
Business contacts |
Until the end of the relationship |
E- marketing campaigns for business customers |
3 years post campaign |
North Yorkshire Council relies on the following lawful basis to process your personal data:
UK GDPR Article 6 (1)(a)- the data subject has given consent to the processing of his or her personal data for one or more specific purposes.
UK GDPR Article 6 (1)(b)- processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. For example, room hire or event bookings.
UK GDPR Article 6 (1)(f)- processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party.
For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.